Ambitious strategy and goals for the period up to 2024
We aim to significantly increase net profit and achieve a return on equity of 6%. Our target dividend is CHF 5.00, and our payout ratio should remain between 50 and 70%. We will also seek to keep the total capital ratio consistently between 15% and 17% – well above the regulatory minimum.
Geographical expansion, expanded offering and digitisation
To achieve these goals, we are focusing on five key initiatives:
Growing organically and where possible through acquisitions
To help us deliver long-lasting growth, we will focus our expansion on urban areas and fast-growing regions rather than rural areas, where we already have a solid footprint. In the coming years, we will gradually establish and expand our presence in the canton of Zurich, in French-speaking Switzerland and in north-western Switzerland. We aim to pick up the pace of our expansion, grow our business volumes and leverage our infrastructure, adding 14 new branches and 170 full-time equivalents by 2024. We are also ready to embark on non-organic growth through acquisitions, but we will only consider opportunities that are in line with our business model and corporate culture.
Combining in-person and digital channels
We will continue to invest in digitisation and strengthen our position as an innovator on the Swiss financial market. By going further in combining personalised advice with an enhanced digital offering, we will be able to offer clients a complete banking experience and make their financial lives even easier. We also attach great importance to providing individual support and advice – both in person and digitally.
Further developing our offer
We aim to develop our core competencies in line with our clients’ needs. We want to give our clients comprehensive expert advice and provide them with the “best solution” through a combination of products and services. We are expanding our offering so that it covers our clients’ entire value chains. Examples include the mortgage comparison service that we launched in the St Gallen region and our stake in the AgentSelly real-estate platform.
Supporting our employees
We encourage our employees to keep developing their skills. With our support, they gain the expertise they need to offer clients comprehensive advice.
We are looking to further streamline our internal and external processes in order to enhance efficiency.
You can find more detailed information about our strategy and goals in the investor presentation.